Shipping and Delivery Policy

Last Updated: August 2026

Set El Beit provides shipping and delivery services for products offered by productive families across different regions of the Kingdom of Saudi Arabia, subject to the following terms:

Order Processing

• Orders are prepared during official business days.
• Order preparation begins after successful payment confirmation.
• Preparation time may vary depending on the type of product and its handmade nature.

Delivery Time

• Delivery time varies depending on the city and shipping company.
• Customers will be provided with a shipment tracking number when available.
• The expected delivery time is usually between 3 and 10 business days.

Shipping Fees

• Shipping fees are calculated and displayed to the customer before completing the purchase.
• Free shipping offers may be available for certain products or orders as announced on the website.

Customer Responsibility

• The customer is responsible for entering accurate shipping information.
• The website is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Shipping Delays

Delivery schedules may be affected during peak seasons, official holidays, or due to circumstances beyond our control. We will make reasonable efforts to notify customers of any significant delays.

Receiving the Order

Please inspect the shipment upon delivery. If there is visible damage or any missing products, please contact us within 48 hours from the date of receipt.